Education and Training
Courses 2010
To support best practice Product Management including New Product Introduction; Product, Computer
Programme Documentation, or Process Change, Management; Quality Planning &
Control. Includes links to Change management; Programme and Project management;
Bills of Materials, Routings and Software Management
Our
Training Philosophy and Approach
The following 8 training
courses are available. They can be readily tailored to
suit individual requirements for in-house
workshops.
To discuss your
consulting or training needs with one of our independent consultants
or trainers please
Contact Us.
More Best Practice and
Training Links below
Product Management Course Summaries
D01 New Product Introduction (NPI)
(2 Days) (Course Schedules), (Request course
details)
Designed for: All levels of management, designers and staff in design and
development
Course Objectives:
If you do not have a pipeline of new products, you are
probably already becoming irrelevant. If you do not have a way of managing that
pipeline to drive a development programme, then you are taking huge risks. In
the same way as having operations processes, you also need a development
process in order to manage your future as a business!
This course provides
the key tasks, tools and
techniques in order to generate & manage the implementation of
a stream
of market led,
technically and
commercially viable
new products to support
the business plan,
with minimum risk,
time to market and where products & processes
are legal,
healthy, safe &
environmentally friendly, by showing you:
-
A detailed roadmap for the introduction of a
New Product Introduction process
-
A detailed roadmap to implement an integrated
product development approach
-
Tips on how you can identify weaknesses in your
own development processes
-
An insight into 23 simple
tools & techniques
to employ at various stages in the development
Course Highlights & Examples of course participant's
feedback:
This course will help you to:
- Understand the purpose of an NPI process and symptoms of a good and bad
process
- Develop simple methods of creating up to date project status
and exception reporting
- Ensure a managed stream of new products
- Discriminate between research and development
- Define risks ahead of time
- Define roles
- Conduct routine milestone reviews to assess:
- the likelihood of success
- estimates to completion
- risk changes
- Launch products successfully
- Define "SMART" product development objectives for each new
product
- Define required product performance objectively
- Scope / de-scope product requirements
- "Chunk" developments to create manageable deliverables at each
milestone
- Reduce "time to market"
- Avoid "mission creep"
- Avoid over-engineering
- Limit product recalls
- Manage developments effectively using:
- 8 NPI staged processes
- Set "SMART" key process objectives
- 9 Milestones
- Define objective assessment criteria for each stage
- And their associated 23 tools and techniques
- In order to implement a process which:
- Accelerates developments likely to succeed
- Highlights the others at the earliest time
D02
Specification Change Management: (Managing Product, Computer Programme, Documentation,
or Process changes) (1 Day) (Course Schedules), (Request course
details)
Designed for: All levels of product and process
design and planning, computer programmers,
documentation management personnel and Business Process Re-engineering or ERP implementation teams working in these areas
Course Objectives:
When you introduced your new product, you conducted
exhaustive testing, approvals, and coordinated its introduction to reduce risk.
Do you do the same for product or program changes?
This course provides the key success factors and a detailed roadmap for the
implementation of a specification management process enabling you to:
- Effectively coordinate the implementation of product, computer programs,
documentation, or process, changes
- Ensure that changes are implemented smoothly and risks reduced
Course Highlights & Examples of course participant's
feedback:
This course will help you to:
- Manage the trade off between the desire to change and the
barriers to change and the need for stability and reliability
- Meet (or exceed without over-engineering) the requirement (The Product
Design Parameters) as part of a Product Management Process
- Maintain "required performance" throughout product life cycle
- Co-ordinate & control modification to minimise cost, risk,
and expedite changes effectively & efficiently as part of a Quality
Management Process
- Prioritise and manage a pipeline of related and unrelated changes
- Change computer programs without burning bridges
- Define the difference between a fault or bug and a feature or
enhancement
- Minimise
obsolescence or shortages, caused by changes
- Effectively
coordinate the implementation of product, computer programs,
documentation, or process changes
smoothly and
painlessly
- Construct a repeatable test plan and ensure that you are
testing the critical changes comprehensively
- Know previous, current, and planned, technical description and
capabilities of the item and its constituent parts
- Provide a life history of all changes to the point of embodiment
(including the next change)
- Provide traceability of modifications
- Reduce the risk of a product recall
- Manage controlled circulation of products / programs / documents effectively
- Manage versions from inception to a service list
- Design your own Product or Process
management process or diagnose problems in your current process
D03
Six Steps To Near Perfect Quality (1 Day) (Course Schedules), (Request course
details)
Designed
for: All levels of personnel responsible for delivering a quality product
or service and particularly for operations team leaders and quality control
personnel
Course
Objectives:
You have, no doubt,
heard of "quality control". But what about "quality planning and prevention" to
minimise the need for
quality control?!
This course provides an insight into the prerequisites,
culture, structure, processes and organisation required to achieve near perfect
quality.
Course Highlights & Examples of course participant's
feedback:
This course will help you to take the six
steps to near perfect quality (quality control being step six) as follows:
-
Establish the real need (customer
perceived value criteria)
-
Create a quality culture,
where expectations are high (a superior standard) and
accountability is clear
-
Set up a collaborative,
quality planning process to reduce risk & variables, increase
capability, and manage change
-
Define & agree the “best”
method & learn from the best
-
Institutionalise the best
method by standard working / procedures / documentation / training /
auditing
-
Set up a quality control process
which manages problems, near misses, & non conformance,
focuses effort on prevention, establishes root causes and
drives improvement
There are a number of other courses that may be relevant to
your product management as follows:
M03 Bill of Material & Routing Design & Data
Management
S05 World Class
Change Management
S08 Programme Management
S09 Project Management
I06 Software Asset Management
See "Summary Training Courses"
links below:
________________________________________________________________________________
To discuss your
consulting or training needs with one of our independent consultants
or trainers please
Contact Us.
Home Page
© SM Thacker & Associates
(Consultancy and Training Specialists) Original
February 2001 Version 11: November 2009
